Overview
Office Administration involves organizing various tasks associated with
business management. Office administrative positions include:
- office clerks
- front office assistants
- receptionists
- administrative assistants
- secretaries, administrative secretaries and executive
secretaries
A general office clerk's responsibilities include
typing, data entry, faxing, preparing mailing lists, filing, stuffing
envelopes, sorting checks, taking inventory, delivering messages and running
errands.
Administrative assistants have greater responsibilities
than those of general office clerks, including:
- scheduling appointments and meetings
- organizing and maintaining paper and electronic files
- managing projects
- taking notes at meetings
- preparing reports or drafting letters
- training employees
- conducting research
- maintaining basic financial records such as payroll
Administrative assistants or secretaries are often promoted to clerical
supervisors or managers, serving as the liaison between the
clerical and managerial staff. Responsibilities may include:
- coordinating and allocating staff assignments or duties
- evaluating staff performance
- coordinating training
- writing and enforcing staff policies
Employment is found in both public and private sectors.
Program Certificate & Degree Options
- Certificate of Completion in Office Technology
- Certificate of Completion in Business Technology Specialist
- Associate of Applied Science in Administrative Technology
Employment Outlook:
In Arizona, General Office Clerk positions are expected to increase over
the next 10 years, ranging from an hourly range of $7.11 to
$18.01 for an annual salary range of $14,850 to $37,600.
Administrative Assistant positions are expected to increase 10% or more
in the next 10 years. Administrative Assistants earn an hourly range of
$8.41 to $19.90, for an annual salary range of $17,560 to
$41,550. Employment can be found in all areas of the public and private
sector.
Clerical Supervisor and Manager positions are expected
to increase 10% or more in the next 10 years. Clerical Supervisors and
Managers earn an hourly range of $12.71 to $34.17 for an annual salary range
of $26,530 to $71,340.
