The Cashier's Office is responsible for collecting payments, resolving account issues, issuing financial aid refunds and much more. Services provided include:
- Tuition Payments
- Tuition Refunds
- Online Tuition Payment Plan
Financial aid checks are disbursed through this office, should you have any excess financial aid funds remaining after tuition & fees are paid in full. Checks are disbursed approximately 20 - 30 days after the beginning of the semester. Please plan for this delay in disbursement to avoid having your classes dropped.
Before a check is disbursed, the following criteria must be met:
You have grant/scholarship awards for the semester.
You are enrolled in the proper credit hours for which you were awarded a grant/scholarship.
- You have completed all coursework from prior semesters
- Your classes have started and you are attending all classes.
- You are in a program of study that is eligible for federal financial aid.
- You have maintained the standards as outlined in the procedures of satisfactory academic progress for financial aid eligibility document.
- Your grant/scholarship awards are more than your tuition and fees for the semester.
- You are not a first time borrower and you have attended the required loan entrance session. You have provided proof of having a current AZ address to Admission & Records.
- You have 2 forms of picture identification and your address matches the AZ address on file with Admission & Records.
If any of the above information does not apply, then the financial aid check may not be available for immediate disbursement.
Financial Aid Disbursement Information
Disbursements: Per GWC Policy, financial aid disbursements are processed through the MSRP process. Students, who have been awarded, are expecting a financial aid disbursement and have not received the disbursement by 02/15/2014, may contact the Financial Aid Office at firstname.lastname@example.org or (855) 622-2332. Students with late starting classes, online classes, or overlapping classes from a prior term may have some (or all) of their grant and/or loan disbursements delayed past the date above. Please plan accordingly. MSRP Information, Citi Prepaid Customer Services: 1-888-561-1829. (Aid for students who start late in the semester will be delayed for seven days after the start of their first class.)
All aid when awarded before a student is enrolled is projected and awarded as a full-time student. If the student is not enrolled as a full-time student by January 21, 2014, their aid will be adjusted to your level of enrollment. It is possible for the student to find that once their enrollment has been recalculated they owe money back for the tuition or book allowance they received based on the full-time tuition.
Aid disbursements for students enrolled in online classes may be delayed pending verification of attendance and participation.
Census Date: Students who are awarded aid by the census date [Census date is 5 p.m. on 01/21/2014 for the Spring 2014 semester] cannot have their Pell grant increased for classes added after the census date for that term. This applies to adding classes at GWC or turning in consortium agreements for classes taken at other colleges. In order to be eligible for Pell grant for the classes the student must be registered by the census date (this applies to late start classes as well) and if applicable the Financial Aid Office must have a completed consortium agreement by the census date. Students who apply for aid after the census date will have their Pell Grant award based on the number of credit hours enrolled on the day their award is calculated.
Book Advances The Book Advance program provides cash advances of Financial Aid Awards to eligible Financial Aid recipients. Eligible students are able to purchase books and supplies with their advances at the on-campus bookstore, at neighborhood bookstores, or online. See Book Advances for more information.
Loans: Students who are expecting a student loan must complete the Direct Loan Master Promissory Note (MPN) before the loan can be disbursed. The first disbursement may be delayed beyond 02/13/2013 if student is enrolled in late starting/modular classes or is a first time student at GWC. Also note that the date indicated on the MPN is not the actual disbursement date to the student. All Loans are required to have two disbursements, this includes one semester loans. The second disbursement on a one semester loan must be disbursed no sooner than half way through the disbursement period.
Consortium Agreements: The STUDENT is responsible to pay the tuition with their own funds at the host (participating) school. The home (parent) school cannot put a hold on classes nor contact the host (participating) school to inform them of anticipated aid. Financial aid must be awarded at the college where the student is attending more than 50 percent of their total credits for that term. Additionally, students requesting loans must be enrolled in at least six credit hours per term at the school awarding the aid. For all Consortium Agreements the course work at the host institution may not overlap the end date of the prior term or start date of the subsequent term at the home institution.
Note that classes that do not span the entire length of the semester (approximately 16 weeks) could affect your financial aid eligibility (i.e., amounts, disbursement dates, eligibility, etc.)
Fall and Spring
Monday - Thursday:
8 a.m. - 7 p.m.
8 a.m. - 5 p.m.
Monday - Thursday:
8 a.m. - 6 p.m.