Office Administration

Office Administration involves organizing various tasks associated with business management.


Office administrative positions include:

  • Office Clerks
  • Front Office Assistants
  • Receptionists
  • Administrative Assistants
  • Secretaries, Administrative Secretaries and Executive Secretaries

A general office clerk's responsibilities include typing, data entry, faxing, preparing mailing lists, filing, stuffing envelopes, sorting checks, taking inventory, delivering messages and running errands.

Administrative assistants have greater responsibilities than those of general office clerks, including:

  • Scheduling appointments and meetings
  • Organizing and maintaining paper and electronic files
  • Managing projects
  • Taking notes at meetings
  • Preparing reports or drafting letters
  • Training employees
  • Conducting research
  • Maintaining basic financial records such as payroll

Administrative assistants or secretaries are often promoted to clerical supervisors or managers, serving as the liaison between the clerical and managerial staff. Responsibilities may include:

  • Coordinating and allocating staff assignments or duties
  • Evaluating staff performance
  • Coordinating training
  • Writing and enforcing staff policies
  • Employment is found in both public and private sectors.

Degrees & Certificates

Employment Outlook

For information about careers in your area of study, visit O*NET OnLine for detailed job descriptions, education requirements, wage and employment trend information.


Accreditation is a process used to measure and certify the credibility and quality of services offered by an organization.

GateWay is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Why should you choose an accredited school?

Although many schools offer seemingly similar degree and certification options, not all schools are accredited. In many instances, accreditation of the degree or program you complete may be required in order to become certified to work in the field.


Program Director

Phone: (602) 286-8931
Building: Administrative - Faculty Wing
Room: AF122