• GateWay Financial Services

How to Get a Refund

Maricopa Student Refund Program (MSRP) New!

The Maricopa Community Colleges are pleased to introduce new options for you to receive your financial aid and/or student refunds. Beginning in summer 2010, we are piloting the Maricopa Student Refund Program (MSRP).

MSRP will give you a choice in how you receive payments from Maricopa. You can request a direct deposit of funds into your existing bank account or you can choose a personalized, Visa® prepaid debit card. No matter which option you choose, you will have quick, convenient, safe, and fee-free ways to access your funds.

MSRP provides significant benefits over paper checks. You no longer need to wait for a check to arrive in the mail or stand in line at the bank or check-cashing service to obtain your funds.  In addition, the Visa prepaid debit card does not require a bank account, and it is protected by Visa’s Zero Liability* fraud protection in the event your card is ever lost or stolen.

Even though you may request a paper check from Citibank for your refund, we are encouraging all students to take advantage of the many benefits of selecting direct deposit or the Visa prepaid debit card. Watch for additional information on this new service through your e-mail account at:

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Cash

Refunds of cash payments are made and issued only in check form. No refunds of cash are available.

Checks

Refunds of check payments will be made only after 21 days from posting the applicable payment. Earlier processing is possible upon issuing documentation of proof that the check has cleared, including:

  • The canceled check
  • A bank statement

Do not bypass the refund process by placing a stop payment on a check. Doing so could result in additional fees being assessed and delays in future services. Students eligible for refunds must contact the Cashier's Office and request the refund.

Credit Cards

Refunds of credit card payments are made only to the credit card on which the original payment was processed. A student who is eligible for a refund must contact the Cashier's Office and request the refund.

Dropped Classes

All students who have officially dropped or withdrawn from classes within the scheduled deadline will be eligible for a refund or tuition credit based on the refund schedule. Refunds must be requested by the students within the current semester. Refunds sent by mail will be sent to the address of record on file with the college.

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Contact

Phone: (602) 286-8277
Building: Integrated Education Building
Room: IE1214

Hours

Peak Enrollment
August 11 - September 5, 2014

Monday - Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 8 a.m. to 1 p.m. (Aug. 23 only)

Fall and Spring

Monday - Thursday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 2 p.m.

Summer
Monday - Thursday: 8 a.m. - 6 p.m.
Friday: Closed