Maricopa Emergency Management System Alert

Due to building damage caused by weather, the Deer Valley location (29th Ave. & Bell Road) is closed until further notice. Students attending that location will receive further direction from their instructors. Visit the News page for details and updates or follow us on social media.

Network Support Specialist

This award is not eligible for Financial Aid

The Certificate of Competency (CCT) in Network Support Specialist provides training for those interested in working with Cisco network and internet hardware with a particular emphasis on securing networks from threats and vulnerabilities. Knowledge and skills are developed to install, configure, and maintain Cisco routers and switches; configure routing protocols and local area networks (LANs); troubleshoot problems with various hardware and software configurations; and perform administrative tasks in a network. Specific skills in maintaining integrity, accountability, and confidentiality of data are also developed. Taught by Cisco certified professionals using the Cisco Network Academy program curriculum, courses are designed to help prepare students for the Cisco Certified Network Associate (CCNA) and Security examinations. Students who complete this program may seek employment in a variety of environments. Additional certificates of completion (CCLs) in Cisco Certified Network Professional (CCNP), as well as an Associate in Applied Science (AAS) in Network and Systems Administration, are also available.


Details iconImportant information you’ll need when applying for admission:
Field of Interest
Computer and Information Technology
Academic Plan
Network Support Specialist (CER)
Academic Plan Code
Total Clock Hours Required
Catalog Year

This program is not eligible for Title IV Federal Financial Aid.

Students must earn a grade of C or better in all courses within the program.

Students who pursue this Certificate of Competency (CCT) should have a basic level of computer literacy including navigating the internet and computer systems or take ISP105 if necessary. Students with the requisite skills may have the ISP105 requirement waived by permission of the Instructor.

Required courses and restricted electives must be taken within five (5) years prior to completion of the program to be applied toward this award.

What You'll Learn

This pathway map will help you gain the expertise needed to:

  1. Demonstrate knowledge of network terminology, media, topologies, reference and protocol models including Ethernet.
  2. Describe and demonstrate network segmentation including IP addressing and subnetting.
  3. Configure, manage, and troubleshoot Cisco intermediary network devices applying industry best practices and standards.
  4. Design, configure, manage, and troubleshoot local area networks (LANs) applying industry best practices and standards.
Career Opportunities

Successful completion of this certificate may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages* for this certificate. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.

Computer and Information Systems Managers


There are additional career opportunities associated with this certificate that do not have occupational data available for Arizona at this time. These occupations are listed below:
  • Computer Network Architects
  • Computer Network Support Specialists
* Career and wage information provided by Emsi using data, reports, and forecasts which are generated using government data sources and Emsi’s proprietary analytical processes. Emsi’s data covers multiple classes of workers including QCEW, non-QCEW, and those who are self-employed. Disclaimer
Course Sequence by Block

The following is the suggested course sequence by block. Please keep in mind:

  • Students should meet with a navigator to discuss their academic and career goals.
  • The course sequence is laid out by block and may be affected when students enter the program at different times of the year.
  • This is a cohort program in which students progress through their course of study together in the required course sequence.

Courses Sequence

Block 1

A sequence of suggested courses that should be taken during Block 1
Course Name Requisites Notes Clock Hours
CSN140AB Introduction to Networks 122
CSN150AB Switching, Routing, and Wireless Essentials 122
CSN160AB Enterprise Networking, Security, and Automation 122

Students must earn a grade of ‘P’ or ‘C’ or better (depending on the course grading scale) for all courses required within the program.

Weekly hour requirements vary by program. Students should meet with a navigator to discuss these requirements further. Actual completion times may vary. A separate $15 Registration Fee will be charged per academic year.

This certificate is not eligible for Title IV Federal Financial Aid.

View MCCCD’s curriculum website for the Certificate of Competency in Network Support Specialist (

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.

Other Versions

The pathway map presented above is for the current catalog year and is the intended pathway map for new students. Other versions of this pathway map from different catalog years are available below:

Catalog YearEffective Dates
2020-20215/26/2020 – 5/24/2021