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GateWay Announces New Apprenticeship Program to Address Growing Demand for Technology Workers

Tech Support

GateWay Community College announces the launch of a new apprenticeship program in the IT field. The Technical Support Specialist Apprenticeship will provide fast, quality classroom training that can be completed in just four months, followed by paid, on-the-job training with local employers.

The school’s announcement comes as Arizona has seen increasing employer demand for technology workers in a variety of occupations. In 2020, employers across the state advertised job openings for more than 108,000 tech occupations according to CompTIA Cyberstates.

"This apprenticeship program has one goal, get students into paid jobs as quickly as possible," said Dr. Amy Diaz, interim president of GateWay Community College. "It’s an affordable option that allows for those with minimal IT knowledge to start a career in a high demand, high growth industry.” 

In March, the federal government announced nearly $90 million in grants to expand apprenticeship programs across the country. GateWay is a local leader of apprenticeship programs in the construction industry currently. Through a partnership with CompTIA, the nonprofit association for the information technology industry and workforce, GateWay sees this entry into the IT apprenticeships as filling a substantial need for the local market. 

"There has been a need for more high-quality apprenticeship opportunities in the Phoenix market," said Jessica Brosilo, manager of apprenticeships at GateWay. "Employers need quality job applicants, and our program accomplishes that in an expedited way."

“Apprenticeships are a proven method for building skills and preparing people for employment, but it’s a tool that has been under-utilized in the tech workforce,” said Amy Kardel, vice president for strategic workforce relationships at CompTIA. “Together with GateWay Community College we will demonstrate to employers in all industries that by investing in training through apprenticeships they can gain access to a diverse pool of candidates and create a predictable pipeline to meet their tech hiring needs.” 

With businesses struggling to find qualified candidates, employers are eager to partner with a workforce development leader such as GateWay. Reputation, a reputation management technology company, is one of those employers. 

"Reputation is proud to support the TSS apprenticeship program. As a high growth tech company, we are always looking for excellent talent and have found the partnership with GateWay will provide us with a pipeline of dedicated individuals,” said Jen Bruno, chief marketing officer of Reputation. “We look forward to supporting our apprentices to be their best!"

The program's first cohort will start Aug. 9, 2021, with applications due by June 30. In addition to offering financial assistance to those who qualify, GateWay is also offering free assistance to job seekers in building their resumes through its career center. 

In the coming months, GateWay will consider expanding its apprenticeship program based on the needs of employers and the state. According to a recent study done by, GateWay is now ranked #35 in the nation for graduate earnings compared to other public community college options.

For information about the technical support specialist apprenticeship at GateWay Community College, visit

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