Office Administration

Business Entrepreneurialism and Management

Office Administration involves organizing various tasks associated with business management.

Office administrative positions include:

  • Office Clerks
  • Front Office Assistants
  • Receptionists
  • Administrative Assistants
  • Secretaries, Administrative Secretaries and Executive Secretaries

A general office clerk's responsibilities include typing, data entry, faxing, preparing mailing lists, filing, stuffing envelopes, sorting checks, taking inventory, delivering messages and running errands.

Administrative assistants have greater responsibilities than those of general office clerks, including:

  • Scheduling appointments and meetings
  • Organizing and maintaining paper and electronic files
  • Managing projects
  • Taking notes at meetings
  • Preparing reports or drafting letters
  • Training employees
  • Conducting research
  • Maintaining basic financial records such as payroll

Administrative assistants or secretaries are often promoted to clerical supervisors or managers, serving as the liaison between the clerical and managerial staff. Responsibilities may include:

  • Coordinating and allocating staff assignments or duties
  • Evaluating staff performance
  • Coordinating training
  • Writing and enforcing staff policies
  • Employment is found in both public and private sectors.

Program Location

Washington Campus 

Job Titles

Data Entry Keyers**

Program Cost

Certificate of Completion in Business Technology Specialist: $ 2,023*

Median Salary

Visit O*NET OnLine for median salary.

* Please note that these are only estimates and do not include books. These estimates may change based on increases to tuition, course fees and book costs. Estimates are based on the 2016-2017 tuition rates for in-county students. Additional fees may apply.

** For information about careers in your area of study, visit O*NET OnLine for detailed job descriptions, education requirements, as well as wage and employment trend information.

Degrees & Certificates


Accreditation is a process used to measure and certify the credibility and quality of services offered by an organization.

GateWay is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Why should you choose an accredited school?

Although many schools offer seemingly similar degree and certification options, not all schools are accredited. In many instances, accreditation of the degree or program you complete may be required in order to become certified to work in the field.