Student Help Desk

Student Help Desk

As a student, you will use and have a number of technology tools and software available to you throughout your academic journey.

During your journey if you find that you need assistance with computer tasks like navigating Canvas, downloading the Lockdown Browser, and using the Google apps just let us know. We can assist with most technology needs and if we cannot, we will find the resource for you. Meet with a tech virtually or face-to-face at your convenience. Give us a call to schedule time or drop by our booth.

The online system is used for registering for classes, viewing and printing your schedule of classes, checking your financial aid, making payments, checking grades, requesting transcripts, and a whole lot more! You’ll need your Maricopa Enterprise ID (MEID), a ten-character alphanumeric username, and your student ID to access the Student Center and other systems on "". If you have forgotten your MEID, or associated password, go into "" to self-discover this login information. 

Email Account

Maricopa Community Colleges provide all students with a free email account through Google (Gmail). Your new email address is in your “” student center. The address will follow this format: <YourMEID>

Access to Software

As a student, you have access to software to help you complete school assignments through Be sure to check out Student Perks for more information about Microsoft Office 365 and more!

E-learning or Online  Classes

For assistance with staying on track while taking online classes, visit for assistance.


GateWay’s online learning management system is Canvas, which is used by faculty and instructors for online and hybrid courses, as well as a supplemental resource for traditional courses. To login, please visit learn.maricopa.eduQuick reference materials for students are available by clicking here.

Wireless Access

Bring your laptop on campus and connect to GateWay's wireless network. Use the same network login information as for campus computer access in labs and classrooms. The service requires an updated virus system on your device. Get Sophos Home Commercial Edition on up to 10 personally-owned devices for free. See Sophos:

Attend Multiple Colleges?
Eduroam – This may be your best choice. Use this link to access info about Eduroam:

GateWay Students:
Eduroam – Simply sign in with your and password.
If you are unable use this link to access the download for Eduroam:

Guest and Visitors:
Maricopa – Personal email required 

Separately, for a list of wifi resources and services visit

MyInfo Web App

To help you be more successful, the Maricopa Community Colleges now have a mobile app! This new app gives you the ability to access your class schedule, required books and more from any device, anywhere, anytime. It also helps you easily find your classes on a map using your GPS-capable phone.

This new app is available in the App Store (iPhone) or Google Play Store (Android).

As a GateWay student, you have free access to computers at several locations on the Washington Campus. The Learning Center (IE2109) and Library (IE1115) provide use of Windows PCs, software and printing for all currently enrolled students.

8 Tips for Online Success

The Student Help Desk is accepting applications for part-time staff. Interested? Please fill out and submit this application today.