Computer Support Specialists repair and build computers. You will learn basic theory and computer support techniques and the parts of the computer, assembly and trouble shooting initially.
Then you move to operating systems, which includes Vista, XP, Windows 7 and some Windows 8. After operating systems, you learn about networking for home and business. You also learn about security, servers and e-mail.
By the end of the course, you will build a fully functioning computer that is yours at the completion of the Computer Support Specialist certificate program.
Successful completion of your hours makes you eligible to apply for graduation to receive your certificate of competency. After completing the program, you will be prepared to take the IC3 certification exam and the CompTIA A+ certification exam, both industry standard certifications for entry-level positions, that also provide a solid foundation for advanced technical certifications.
Can I earn college credits?
Complete and pass your CompTIA A+ certification examination, and you may receive college credits toward your degree at participating Maricopa Community Colleges. Students must have a current CompTIA certification (no more than three years old) for A+ or Network+ to be awarded credit.
Where do the parts come from?
Arizona StRUT supplies the school with the majority of the computers and parts that you get to work with hands on. Once the computers are repaired they are given back to StRUT who gives them to schools and non-profits in the community.
The school also gets donations from the public. The public is welcome to bring in their computers to be fixed. If interested in donating, call (602) 292-5261.
Virtual Enrollment Session Attendance
Computer Support Specialist
Mon - Fri: 10 a.m. to 12 p.m. / 2:30 to 4:30 p.m.
Office Number: (602) 286-8633
Enrollment Sessions: Mondays, from 3 - 4 p.m. | Thursdays, from 9:30 to 10:30 a.m.
Clock Hour Program
Clock-based Certificates of Competency are training programs that provide skills for quick entry into the workforce. The clock-hour programs have specific year-round start dates.
Computer Support Specialist
The Certificate of Competency (CCT) in Computer Support Specialist program provides students with a solid, hands-on skill set of computer, networking, and customer user support. Students gain an understanding of the interaction between microcomputer software and hardware, network and internetworking operating systems software and hardware, as well as interpersonal/customer service skills. Students have the opportunity to pursue their interests and professional goals leading to industry-recognized certifications embedded in the CCT, including networking, Linux, and customer user support.
Program notes: Students must earn a grade of C or better in all courses within the program. For students considering college and/or university transfer, consult with an advisor, academic, program, or faculty advisor at the college and/or university transfer partner.
All courses within the Required and Restricted Elective areas are not applicable if taken more than five (5) years prior to the completion of the program. Consult with an academic advisor or Program Director for exceptions.
Students may receive credit for courses within the program based on current industry certifications. Consult with an academic advisor or Program Director.
*Months based on 24 hours a week/4 weeks a month. Actual completion times may vary. Costs include tuition, lab and estimated book fees. Amount based on current estimates and will vary. A separate $15 Registration Fee will be charged per academic year.