Computer Support Specialists repair and build computers. You will learn basic theory and computer support techniques and the parts of the computer, assembly and trouble shooting initially.
Then you move to operating systems, which includes Vista, XP, Windows 7 and some Windows 8. After operating systems, you learn about networking for home and business. You also learn about security, servers and e-mail.
By the end of the course, you will build a fully functioning computer that is yours at the completion of the Computer Support Specialist certificate program.
Successful completion of your hours makes you eligible to apply for graduation to receive your certificate of competency. After completing the program, you will be prepared to take the IC3 certification exam and the CompTIA A+ certification exam, both industry standard certifications for entry-level positions, that also provide a solid foundation for advanced technical certifications.
Can I earn college credits?
Complete and pass your CompTIA A+ certification examination, and you may receive college credits toward your degree at participating Maricopa Community Colleges. Students must have a current CompTIA certification (no more than three years old) for A+ or Network+ to be awarded credit.
Where do the parts come from?
Arizona StRUT supplies the school with the majority of the computers and parts that you get to work with hands on. Once the computers are repaired they are given back to StRUT who gives them to schools and non-profits in the community.
The school also gets donations from the public. The public is welcome to bring in their computers to be fixed. If interested in donating, call (602) 292-5261.
Information Session Attendance
Trades Info Sessions | Thursdays (9:30 to 10:30 a.m.) | Central City Campus, 1245 E. Buckeye Road, Phoenix.
You may look forward to jobs as computer support specialists, network technicians, PC repair technicians, helpdesk technicians and tech support representatives.**
You also may take advantage of career services to gain skills in interviewing, resume writing, looking for a job and other career guidance. Through these services you will be better prepared to complete successful interviews and attain employment.
Clock Hour Program
Clock-based certificates are training programs that provide skills for quick entry into the workforce. The clock-hour programs have specific year-round start dates.
Certificate of Competency - Computer Support Specialist: $4,420*
Visit O*NET OnLine for median salary.