Computer Support Specialist

Computer Support Specialists repair and build computers. You will learn basic theory and computer support techniques and the parts of the computer, assembly and trouble shooting initially.

Then you move to operating systems, which includes Vista, XP, Windows 7 and some Windows 8. After operating systems, you learn about networking for home and business. You also learn about security, servers and e-mail.

 Computer and Information Techology

By the end of the course, you will build a fully functioning computer that is yours at the completion of the Computer Support Specialist certificate program.

Successful completion of your hours makes you eligible to apply for graduation to receive your certificate of competency. After completing the program, you will be prepared to take the IC3 certification exam and the CompTIA A+ certification exam, both industry standard certifications for entry-level positions, that also provide a solid foundation for advanced technical certifications.

Can I earn college credits?

Complete and pass your CompTIA A+ certification examination, and you may receive college credits toward your degree at participating Maricopa Community Colleges. Students must have a current CompTIA certification (no more than three years old) for A+ or Network+ to be awarded credit.

Where do the parts come from?

Arizona StRUT supplies the school with the majority of the computers and parts that you get to work with hands on. Once the computers are repaired they are given back to StRUT who gives them to schools and non-profits in the community.

The school also gets donations from the public. The public is welcome to bring in their computers to be fixed. If interested in donating, call (602) 292-5261.

Careers

You may look forward to jobs as computer support specialists, network technicians, PC repair technicians, helpdesk technicians and tech support representatives.**

You also may take advantage of career services to gain skills in interviewing, resume writing, looking for a job and other career guidance. Through these services you will be better prepared to complete successful interviews and attain employment. 

Request More Information

 

Clock Hour Program

Clock-based certificates are training programs that provide skills for quick entry into the workforce. The clock-hour programs have specific year-round start dates.

Program Locations

Central City Campus 

Program Cost

Certificate of Competency - Computer Support Specialist:  $4,420*

Median Salary

Visit O*NET OnLine for median salary.

Certificate

You will build the skills to support desktop computers, printers, mobile devices, networks, popular applications and operating systems. Learn how to provide end-users with solutions for technical problems and companies with the technical tools necessary to conduct business in today’s high-tech business environment. Prepare to take the CompTIA A + certification exam, the industry standard certifications for entry-level positions, which also provides a solid foundation for advanced technical certifications.

Program Number Completion Time*  Program Costs*
Computer Support Specialist  1661 (Day) | 1663 (Night)     612 hr |  9 mo / 11 mo      $4,420

Start Dates

*Months based on 24 hours a week/4 weeks a month. Actual completion times may vary. Costs include tuition, lab and estimated book fees. Amount based on current estimates and will vary. A separate $15 Registration Fee will be charged per academic year.

**For information about careers in your area of study, visit O*NET OnLine for detailed job descriptions, education requirements, wage and employment trend information.